Summary
Experienced IT
professional with over ten years of Windows NT, 2000, 2003 Server, 2000 Professional
and XP support experience. Comfortable in Active Directory environments. Skilled with a wide variety of stand-alone and client-server
software, including Office, Symantec Enterprise, Ghost, Veritas.
Hardware experience, including SCSI, RAID, IDE and SATA drives, tape backups,
hubs, switches, CD-ROM drives, scanners, and laser printers. TCP/IP, DNS, DHCP
experience. Cisco router and switch experience. Masters in Applied
Technology/Instructional Design with over 10 years ISD experience.
Certifications
Microsoft Certified Systems Engineer –
Windows NT 4
Microsoft Certified Systems Administrator – Windows 2000, 2003
Cisco Certified Network Associate
Certificate in Distance Learning
Experience
Computer Tech II – 1/2007 to 1/2008
Provided first line
technical support for SMDCK on the NIPRNET network. Provided PC hardware and software
repair, maintenance, and restoration services to end-user computers.
Troubleshoot network issues involving end-user network connectivity. Coordinated with clients and other IT resources regarding PC and
LAN systems and equipment problems and recommended/ implemented solutions.
Acted as trainer for user general applications and equipment.
Primary support for school applications (Gradebook,
Administrator Plus, Follett) and hospital software (McKesson PACS,
VIEW).
District Technology Director – 7/2006 to 1/2007
Mayer Unified
Configured staff and student active directory
and local accounts, MS exchange email accounts, share directories, home
directories and shared printer access district wide. Utilized
domain and OU policies, mandatory profiles, NTFS permissions to regulate
teacher and student network access. Deployed, maintained, upgraded, and
diagnosed all district workstations, workstation software (Open Office,
Microsoft Office XP) and client-server applications (Plato, Compass Learning,
Visions, Schoolmaster) including repair of laser and inkjet printers. Maintained
login scripts for network, printer access, and software installs. Conducted district software and computer training.
Independent Web Site Consultant – 10/2004 to 12/2006
Tazsport.com, LLC.
Redesigned site
focus and increased membership 1000% in 6 months. Optimized
site for search engines and direct marketing efforts. Advise client on
technical issues.
District Technology Technician – 1/2003 to 9/2004
Mayer Unified
Designed and deployed two computer labs as part of a federally-funded grant to increase graduation rate and community technology proficiency. Maintain high school networks and computers, including all software and hardware. Designed and deployed Active Directory over 3 geographically dispersed and diverse campus locations.
Contract Trainer – 10/2002 to 1/2003
Advanced
Interactive Systems 565
Certified airport baggage screeners on CT
scanning and IED detection equipment for a subcontractor to the TSA as part of
Homeland Security effort. Helped revise curriculum.
Director, Network and Database Administration Program – 7/2001 to 9/2002
Apollo College
Managed the academic LAN and Windows 9x, 2000 Professional clients on the campus WAN. Taught all technical and general education classes. Managed the Exchange server. Evaluated and recommended changes to current curriculum. Insured compliance with accrediting agency requirements. Managed one part-time and four full-time faculty.
Software Information Technology Program Coordinator—8/2000 to
5/2001
Penna. Institute
of Technology
Designed and delivered Windows NT, 2000, and data communications courses. Acted as coordinator between administration/IT staff and other SIT program instructors. Maintained and upgraded academic network from Windows NT to Windows 2000. Served on several academic committees. Advised students. Provided admissions with program information to enhance student recruitment. Met with prospective students.
P/T Adjunct Instructor—9/1999 to 5/2000
Taught computer networking, including Windows NT 4.0 and Novell NetWare 4.x/5.0.
Microsoft Certified Trainer—9/1999 to 8/2000
Designed MCSE program. Taught computer networking and operating systems, including Windows NT, 2000 and NetWare 4 & 5. Mentored new instructors. Helped prepare annual capital and operational budgets. Instrumental in planning and implementing a 100+ node LAN to support computer learning classes, including Exchange email, intranet, and DSL.
P/T Microsoft Certified Trainer—3/1999 to 8/1999
Micro Endeavors,
Inc.
Delivered Microsoft Official Curriculum in Windows Administration & SQL 7.
Network and PC Specialist—2/1998 to 3/1999
Balis & Co., Re. (now Guy Carpenter)
Assisted in the management of an Ethernet LAN/WAN including Windows NT 4.0, Novell, Lotus Notes, cc:Mail, and Oracle servers. Provided 2nd level support for 180 Windows 95 PCs. Designed database to track hardware & software assets. Maintained Internet/email gateway. Expanded network using switches, hubs, and routers. Managed users and resources on the network, including creating new users, home folders, and password resets.
Computer Workshop Designer and Facilitator—9/1998 to 5/1999
Montgomery Co.
Intermediate Unit
Designed, developed, and facilitated computer workshops for K-12 teachers.
Desktop
Support—11/1997 to 2/1998
The Vanguard Group
Installed and supported Windows NT, 95, and OS2 clients in an Ethernet environment.
EDUCATION
M.S. Applied
Technology:
B.A. Psychology:
Associates in
Electronics: Pennsylvania Institute of Technology –